About Us
Since 2005, BPOC has been on an exciting journey, starting as an Integrated Document Management Services Company and evolving into a full-fledged Business Process Management (BPM) powerhouse. With a vibrant presence across India and clients around the globe, we're all about combining industry know-how with our cutting-edge-proprietary technology to craft solutions that deliver real value for our clients and their customers.
We proudly serve a variety of sectors like Consumer Finance, E-Wallets, E-Commerce, Government-to-Citizen Services, Healthcare, Hospitality, Legal, Logistics, Media, Power & Utilities, Taxi Services, and Telecom—bringing our expertise to every challenge our clients entrust us for & more !
Big news - In September 2024, Fornax Corporate Services, backed by Carpediem Capital, acquired a majority stake in BPOC. This partnership fuels our passion and expands our reach in the BPM landscape, and we can't wait to see what’s next !
Cities
0 6Centers
08People
4000+Seats
3000+Transactions
850M & countingOUR Ethos
Relationships are trees & not fruits.
Can buy people's time but must earn their initiative.
Must do what you said you will do; when you said you will do it.
Money saved is money earned.
OUR Services
CUSTOMER EXPERIENCE MANAGEMENT
Inbound & Outbound Call Center Support | Chat & Email Support
MANAGED SERVICES & ANALYTICS
On Demand Analytics | Data Preparation | Customer Accounting | Reporting
STAFFING SOLUTIONS
Seamless Remote & Onsite Deployments
LEAD & ACCOUNT MANAGEMENT
Upsell | Appointment Booking | Assisted Closure | Lead Qualification
TRANSACTION PROCESSING
Back-Office | Order Processing | Provisioning | Exception Management | Service Recovery | Remote KYC | Transaction Monitoring
FEET-ON-STREET
Verification | KYC | Collection | Pick-Up | Installation & Fault Repair | Last Mile Fulfillment
DIGITIZATION
Digital Cataloguing & Record Management Solutions
WAREHOUSING
Indexing | Storage | Retrieval
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