About Us
BPOC group started in the year 2005 & is today a Business Process Management Solution & Services provider with presence across India & customers from across the globe. We combine industry experience, process expertise with technology to deploy innovative solutions creating compelling value for our clients, end users & prospects.
We Serve multiple domains like Telecom, Media, E-Wallets, E-Commerce, Logistics, Taxi Services, Healthcare, Aviation, Government-to-Citizen Services / Helplines.
![iso 9001:2015 certified](https://bpoconvergence.com/assets/upload/image/2009-2015.png)
![iso 14001:2013 certified](https://bpoconvergence.com/assets/upload/image/14001-2013.png)
![iso 27001:2013 certified](https://bpoconvergence.com/assets/upload/image/27001-2013.png)
![PCI-DSS Validated](https://bpoconvergence.com/assets/upload/image/pci.png)
Cities
0 6Centers
08People
4000+Seats
3000+Transactions
850M & countingOUR Ethos
Relationships are trees & not fruits.
Can buy people's time but must earn their initiative.
Must do what you said you will do; when you said you will do it.
Money saved is money earned.
OUR Services
![img](https://bpoconvergence.com/assets/upload/image/9721625830472.png)
CUSTOMER EXPERIENCE MANAGEMENT
Inbound & Outbound Call Center Support | Chat & Email Support
![img](https://bpoconvergence.com/assets/upload/image/4891625830501.png)
MANAGED SERVICES & ANALYTICS
On Demand Analytics | Data Preparation | Customer Accounting | Reporting
![img](https://bpoconvergence.com/assets/upload/image/1331625830520.png)
STAFFING SOLUTIONS
Seamless Remote & Onsite Deployments
![img](https://bpoconvergence.com/assets/upload/image/4191625830546.png)
LEAD & ACCOUNT MANAGEMENT
Upsell | Appointment Booking | Assisted Closure | Lead Qualification
![img](https://bpoconvergence.com/assets/upload/image/9671625830564.png)
TRANSACTION PROCESSING
Back-Office | Order Processing | Provisioning | Exception Management | Service Recovery | Remote KYC | Transaction Monitoring
![img](https://bpoconvergence.com/assets/upload/image/6781625830581.png)
FEET-ON-STREET
Verification | KYC | Collection | Pick-Up | Installation & Fault Repair | Last Mile Fulfillment
![img](https://bpoconvergence.com/assets/upload/image/4921625830605.png)
DIGITIZATION
Digital Cataloguing & Record Management Solutions
![img](https://bpoconvergence.com/assets/upload/image/4691625830620.png)
WAREHOUSING
Indexing | Storage | Retrieval
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