About Us

BPOC group started in the year 2005 & is today a Business Process Management Solution & Services provider with presence across India & customers from across the globe. We combine industry experience, process expertise with technology to deploy innovative solutions creating compelling value for our clients, end users & prospects.

We Serve multiple domains like Telecom, Media, E-Wallets, E-Commerce, Logistics, Taxi Services, Healthcare, Aviation, Government-to-Citizen Services / Helplines.

iso 9001:2015 certified
iso 14001:2013 certified
iso 27001:2013 certified
PCI-DSS Validated

Cities

0 6

Centers

07

People

3000+

Seats

2000+

Transactions

450M & counting

OUR Ethos

Relationships are trees & not fruits.

Can buy people's time but must earn their initiative.

Must do what you said you will do; when you said you will do it.

Money saved is money earned.

OUR Services

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CUSTOMER EXPERIENCE MANAGEMENT

Inbound & Outbound Call Center Support | Chat & Email Support

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MANAGED SERVICES & ANALYTICS

On Demand Analytics | Data Preparation | Customer Accounting | Reporting

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STAFFING SOLUTIONS

Seamless Remote & Onsite Deployments

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LEAD & ACCOUNT MANAGEMENT

Upsell | Appointment Booking | Assisted Closure | Lead Qualification

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TRANSACTION PROCESSING

Back-Office | Order Processing | Provisioning | Exception Management | Service Recovery | Remote KYC | Transaction Monitoring

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FEET-ON-STREET

Verification | KYC | Collection | Pick-Up | Installation & Fault Repair | Last Mile Fulfillment

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DIGITIZATION

Digital Cataloguing & Record Management Solutions

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WAREHOUSING

Indexing | Storage | Retrieval

All Product names, logos and brands are property of their respective owners. All company , product and service names used in this template are for identification purpose only. Use of these names ,logos , and brands does not imply endorsement.

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