BPOC group started in the year 2005 & is today a Business Process Management Solution & Services provider with presence across India & customers from across the globe. We combine industry experience, process expertise with technology to deploy innovative solutions creating compelling value for our clients, end users & prospects.
We Serve multiple domains like Telecom, Media, E-Wallets, E-Commerce, Logistics, Taxi Services, Healthcare, Aviation, Government-to-Citizen Services / Helplines.
Transactions850M & counting
Relationships are trees & not fruits.
Can buy people's time but must earn their initiative.
Must do what you said you will do; when you said you will do it.
Money saved is money earned.
CUSTOMER EXPERIENCE MANAGEMENT
Inbound & Outbound Call Center Support | Chat & Email Support
MANAGED SERVICES & ANALYTICS
On Demand Analytics | Data Preparation | Customer Accounting | Reporting
Seamless Remote & Onsite Deployments
LEAD & ACCOUNT MANAGEMENT
Upsell | Appointment Booking | Assisted Closure | Lead Qualification
Back-Office | Order Processing | Provisioning | Exception Management | Service Recovery | Remote KYC | Transaction Monitoring
Verification | KYC | Collection | Pick-Up | Installation & Fault Repair | Last Mile Fulfillment
Digital Cataloguing & Record Management Solutions
Indexing | Storage | Retrieval
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